Shipping Policy

Welcome to Luxe Galleria UK! We are committed to delivering your fashion-forward clothing and accessories efficiently, securely, and at the best possible value.

Please read our shipping policy carefully to understand how we process and ship orders within the United Kingdom and to the United States.

Where We Ship

We currently ship to:

  • United Kingdom 🇬🇧 (all regions including England, Scotland, Wales, and Northern Ireland)

  • United States 🇺🇸 (all 50 states and Washington, D.C.)

Shipping Costs

🇬🇧 United Kingdom — Free Shipping on All Orders

  • We offer 100% FREE standard shipping on all orders across the UK.

  • No minimum purchase is required.

  • No hidden handling or delivery fees.

Whether you're ordering a single accessory or a full wardrobe refresh, enjoy fast and free delivery on us.

🇺🇸 United States — Flat Rate Shipping

Shipping Method Delivery Time Cost
Standard Shipping 5–8 business days $5.5
Expedited Shipping 2–4 business days $13

  • Shipping fees are calculated at checkout.

  • Luxe Galleria UK is not responsible for any additional customs duties or taxes that may apply upon delivery in the United States.

Processing & Delivery Timeframes

  • Order Processing Time: 1–2 business days (Monday–Friday).

  • UK Delivery Time: 3–5 business days after dispatch.

  • USA Delivery Time: 5–8 business days (standard) or 2–4 business days (expedited).

You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched.

Order Tracking

Once your order is shipped, you’ll receive:

  • A tracking link via email

  • Real-time updates on your package status

  • Full visibility until your items arrive at your door

Important Notes

  • Please ensure all shipping addresses are entered correctly at checkout. Luxe Galleria UK is not responsible for delayed or lost deliveries due to incorrect addresses.

  • Public holidays and peak seasons (e.g. Black Friday, Christmas) may affect shipping times.

  • If your order is delayed or you do not receive a tracking number, contact our customer support team.

Lost, Stolen, or Damaged Packages

If your package is marked as delivered but you haven’t received it:

  1. Double-check with neighbors or building reception.

  2. Contact the courier using your tracking number.

  3. Email us at info@luxegalleria.uk so we can assist further.

Luxe Galleria UK is not liable for lost or stolen packages marked as “Delivered” by the courier, but we’ll always do our best to help.

Customs & Duties (USA Orders Only)

  • US orders may be subject to customs duties or import taxes upon delivery.

  • The customer is responsible for any applicable fees.

  • These charges are not included in your shipping fees at checkout.

Need Help?

If you have any questions regarding shipping or need assistance with your order, feel free to reach out:

Email: info@luxegalleria.uk

Thank you for choosing Luxe Galleria UK — where luxury meets effortless style.