Terms and Conditions

Last Updated: August 14, 202

Welcome to Luxe Galleria UK (“we”, “us”, “our”). These Terms and Conditions govern your access to and use of our website, www.luxegalleriauk.com (the "Site"), and your purchase of products from us.

By using our Site or placing an order, you agree to be bound by these Terms. Please read them carefully. If you do not agree with any part of these Terms, do not use our website or services.

1. Company Information

Luxe Galleria UK
Registered in: United Kingdom
Email: info@luxegalleria.uk

2. Eligibility

To purchase from Luxe Galleria UK, you must:

  • Be at least 20 years old

  • Have a valid payment method

  • Provide accurate and complete information when creating an account or placing an order

We reserve the right to refuse service or cancel orders at our discretion.

3. Orders

Placing Orders

All orders are subject to availability and acceptance. Once you place an order, you will receive an email acknowledging receipt of your order. This does not mean your order has been accepted.

We will confirm acceptance of your order once payment is verified and dispatch is arranged.

Product Descriptions

We make every effort to display product details, images, and prices accurately. However, we do not guarantee that product descriptions or content are error-free. If you feel a product you receive is not as described, you may return it in accordance with our Returns Policy.

Pricing & Availability

All prices are in GBP (£) and include applicable VAT unless otherwise stated. We reserve the right to change prices or discontinue items at any time without notice.

4. Payment

We accept the following payment methods:

  • Credit/Debit Cards (Visa, MasterCard, Amex)

  • PayPal

  • Google Pay

  • Apple Pay / Google Pay (if applicable)

All payments are securely processed via trusted third-party payment gateways. We do not store or have access to your full payment details.

5. Shipping & Delivery

We aim to dispatch orders promptly. Delivery times may vary depending on the destination, courier service, and time of order.

Please refer to our Shipping Policy for detailed delivery options, timescales, and fees.

We are not responsible for delays caused by events beyond our control (e.g., customs clearance, strikes, weather).

6. Returns & Refunds

You have the right to return most unused items within 7 days of delivery, provided the item is:

  • In its original condition and packaging

  • Unworn, unused, and unwashed

  • Accompanied by proof of purchase

Certain items such as earrings, beauty products, or personalized goods may be non-refundable for hygiene or customization reasons.

Please review our Returns & Refunds Policy for full details on the return process.

7. Intellectual Property

All content on this site—including text, graphics, logos, images, and design is the property of Luxe Galleria UK and is protected by intellectual property laws in the UK and internationally.

You may not reproduce, distribute, or exploit any content without prior written consent from us.

8. User Conduct

By using our website, you agree that you will not:

  • Use our site for any unlawful purpose

  • Attempt to hack, damage, or disrupt our site or servers

  • Impersonate others or provide false information

  • Upload or transmit harmful or malicious code (e.g., viruses, malware)

We reserve the right to suspend or terminate access for any user who violates these terms.

9. Disclaimer of Warranties

To the fullest extent permitted by law, our website and products are provided “as is” and “as available” without any warranties of any kind, either express or implied.

We do not warrant that:

  • The website will be uninterrupted or error-free

  • Products will meet your expectations (beyond statutory consumer protections)

  • All product images will be perfectly accurate in color or size (due to monitor/device differences)

10. Limitation of Liability

To the extent permitted by law, Luxe Galleria UK shall not be liable for:

  • Any indirect, incidental, or consequential damages

  • Loss of profits, revenue, or data

  • Any damages arising from the use or inability to use our website or products

Nothing in these terms shall limit our liability for death, personal injury, fraud, or gross negligence.

11. Promotions, Discounts, and Vouchers

All promotional offers, discount codes, and gift vouchers:

  • Are subject to availability

  • May have expiration dates and usage limits

  • Cannot be applied retroactively to previous purchases

  • Are non-transferable and non-refundable unless stated otherwise

We reserve the right to cancel or modify promotions at any time.

12. Third-Party Links

Our website may contain links to external websites that are not operated by us. We are not responsible for the content or privacy practices of such third parties.

You access such websites at your own risk and should review their terms before engaging.

13. Privacy

Your use of our site and services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data.

14. Force Majeure

We are not liable for any failure or delay in our obligations due to events outside our reasonable control, including (but not limited to):

  • Natural disasters

  • Strikes

  • War

  • Government regulations

  • Cyberattacks or outages

15. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of England and Wales.

Any disputes arising under these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Changes to Terms

We may revise these Terms and Conditions at any time without prior notice. The latest version will always be available on our website.

Your continued use of our website after changes are made constitutes your acceptance of the updated Terms.